REFUND AND CANCELLATION POLICY
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before taking the services.
REFUND POLICY
We will refund the money only in case we fail to provide service to our customers from our end post our internal investigation. Applicant need to apply for the same via email at customercare@highfivewash.com
Refund will not be provided to the user, once it is earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable. So basically, all the processing fees, payment gateway charges, admin fees, and cost of resources for the work done, will be deducted. In short, further, we can’t refund any money which is paid to government bodies, such as filing fees or taxes, or to other third parties with a role in processing your order.
COMPENSATION AND DISCLAIMER
The company is not liable to pay compensation in each and every case raised by the customer. The decision to give compensation or not in each case will be at the sole discretion of the management.
The prices are subject to change without prior notice.
CLOTH PROTECTION PROGRAM
In case of loss and damage to the garment caused by High Five Wash and proven, the compensation amount shall be 20 times of the cost of processing that garment or Rs. 400/- whichever is lower.
