TERMS & CONDITIONS
These Terms of Use ("Terms") govern the access or use by you, an individual, from within India of applications, websites, content, products, and services (the “Services”) made available by High Five Wash Private Limited, a private limited company established in India, having its registered office at Shop 6, Maruti Nagar, Village Kholwad, Taluka Kamrej, Surat, Gujarat - 394190 India. PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES
Other Terms & Conditions
01
Customers are requested to examine the articles at the time of delivery; we would not be held responsible for any damages that are found after delivery of processed articles
02
If not satisfied with the quality of any service offered, customers should get in touch with the store or the company within 48 hours for resolution
03
We are not responsible for fastness, shrinkage, damages to embellishments or embroidery work on the articles during processing
04
We shall not be held responsible for any ornaments or jewellery fittings on your clothes getting damaged during the processing.
05
We put in our best efforts to ensure timely pick-up and delivery; however there might be incidents beyond our control or incidences of Force Majeure where we are unable to stick to the timelines. In such cases, customer cannot claim any compensation, refunds or any reduction in charges.
06
We would not take any responsibility for the clothes of the customer beyond 48 Hrs of the scheduled delivery date.
07
We accept no liability for any loss or damage to clothes arising due to fire, burglary etc. which are beyond our control or similar incidences.
08
We would not take any responsibility for valuables/article/cash, etc. inadvertently kept in the articles which are mutilated or unrecoverable after processing.
09
Tariff for designer ware, high-end fabric based clothes or complex article pieces would be decided on a case-to-case basis. This pricing would be communicated to the customer directly at the store once the article has been examined by the experts present at the stores.
10
If not satisfied with the quality of any service offered, customers should get in touch with the company Executive on their contact details mentioned in the application and website within 48 hours for resolution.
11
All disputes are subject to the jurisdiction of Surat City (Gujarat) Only.
